+ Why get Slack Certified?

By getting Slack Certified, you may gain recognition, competitive advantage and leadership in the Slack community. The Slack Certified program is built for admins, developers, consultants, product owners and anyone else who builds their career or business on top of Slack-related skills. Once you get certified, you’ll be able to promote your digital credentials on social media websites and share your skills with the world

+ How can I prepare for my exams?

To prepare for your exam, we recommend participants complete the Slack Certified Admin Prep Course or Slack Certified Developer Prep Course to prepare for the corresponding exam. That said, it's not mandatory to complete the course before taking the exam.

+ When will my access to the prep course and exam expire?

You must complete the exam within six months of your purchase of the prep course. After six months, you will no longer have access to the prep course or exam. 

+ What languages are the prep courses and exams available in?

Our prep courses and exams are currently in English only.

+ Is there a practice test that I can take?

Currently, we don’t offer a standalone practice test, but we recommend that you take the Slack Certified Admin Prep Course or Slack Certified Developer Prep Course which is filled with practice questions and knowledge checks that are designed to prepare you for the respective exams.

+ How much time does it take to complete an exam?

The exam time is 90 minutes. If you require special accommodations, such as more time. Please contact the Examity support team at 855-EXAMITY (855-392-6489) or support@examity.com for additional assistance with your exam.

+ What if I require special accommodations?

Examity is ADA compliant and can accommodate candidates that require screen readers, extra time, etc. Please make sure to contact the Examity support team at least 48 hours before your scheduled exam to request special accommodations at 855-EXAMITY (855-392-6489) or support@examity.com.

+ What is the cost of the exam and prep course?

Review the pricing chart below:

Program offerings

Includes

Standard price

Exam only

One online exam + one additional free exam retake if needed

$150

Online prep course + exam

Access to the online prep course (valid for six months)

Online exam + one additional free exam retake if needed

$300

Prep course only

Access to the online prep course (valid for six months)

$150

+ What payment methods are available?

You can use Visa, Mastercard and Amex for debit or credit cards to pay for the prep course and exam. 

+ How are the exams administered?

Slack has partnered with Examity, an online proctoring solution, to give you the flexibility to take exams remotely using webcam and desktop recording features. Examity offers a secure exam solution that prevents cheating while preserving the integrity of our exams. Please review the Slack Certified Participant Agreement for more information.

Note: For a seamless exam experience, make sure to schedule your exam at least 24 hours in advance to avoid the additional fee associated with on-demand testing. Exams may not be rescheduled less than 24 hours in advance. 

+ When should I schedule my exams?

Exam scheduling is subject to availability. We recommend that you schedule your exam at least one week before you plan to take the exam.

+ How do I register for an exam?

You’ll be required to create a profile in Examity before you can register and schedule an exam. Click on the Examity Registration Guide to complete these steps. 

+ What if I need to reschedule or cancel my exam?

Rescheduling or canceling your exam must occur at least 24 hours before your scheduled appointment time to avoid paying additional fees. Exams may not be rescheduled less than 24 hours in advance. If you need to reschedule, please contact the Examity support team at 855-EXAMITY (855-392-6489) or support@examity.com for assistance as soon as possible.​

+ How do I retake the exam?

If you did not pass the exam on the first attempt, please take a look at the exam retake instructions outlined within the email you should have received with your exam results. 

+ Can I use a tablet or other device to view the prep course or take the exam?

Prep Course: Yes, you can access the prep course via a table or other device.

Exam: Unfortunately, no. Examity's online proctoring technology is not compatible with tablets and will not allow you to take the exam on a tablet or other devices. For more information on technical requirements, make sure to check your system readiness here.

+ How do I contact Examity customer service?

Please contact the Examity support team at 855-EXAMITY (855-392-6489) or support@examity.com for assistance.

+ When will I get my official exam results?

All exam results are provisional upon review by our online proctoring team to ensure compliance. Once your results have been validated, your final score details and digital credential instructions will be sent to you by email within three to five business days from slackcertified.com.

+ What if I did not receive an email with my certificate?

Follow the instructions below to view your credentialing details: 

  1. Log in to slackcertified.com
  2. Select the profile image icon located in the top right corner
  3. Click the My Profile link 
  4. Click the View Certificate located under the Status column or click the Add to profile button that will provide you with the steps you need to promote your digital credentials on LinkedIn.

+ What score do I need to pass the exam?

You’ll have to achieve a score of 65% or higher to pass.

+ Where can I see my exam score?

Your exam score will appear on-screen at the time you complete the exam. Make sure to either email or print your exam Score Report BEFORE exiting your exam. All exams are provisional upon review by our online proctoring team to ensure compliance. Once your results have been validated, your final score details will be sent to you in an email within three to five business days from slackcertified.com.

Note: Please make sure to check your spam and junk folder if you don’t see an email in your inbox. 

If you still have not received an email with your exam results, you can view your results on your profile page at slackcertified.com.

+ When will my certification expire?

The certification validation period will be active for 18 months from the date that you certified. At the end of 18 months, the credential will expire on the recertification date. To maintain your certification, you will be required to successfully meet the recertification requirements, which may include retaking the most current version the exam and paying the applicable fee.

+ Can I take the exam again if I'm already certified?

You may recertify if you are within the recertification eligibility period, which starts six months prior to your certification expiration date. To check your certification expiration date, please do the following:

  1. Log in to slackcertified.com
  2. Select the profile image icon located in the top right corner
  3. Click the My Profile link 
  4. Click the View Certificate located under the Status column and check the expiration date on the certificate

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